Flash Product Panel here

Product Features:
  • Ease-of-use and flexibility

  • Scalability and cost-efficiency

  • Design and management capabilities

  • Auditing and reporting

  • Integration

Related Documents:

Download PDF Product Brochure

Download PDF IDC ROI Study

Download PDF BPM & ITIL White Paper

Download PDF BPM White Paper

Related News and Events:


27th October 11
Find out how you can save costs with a 'lights out' policy that does not impact user productivity. Join us at Green IT Expo 2011 on Tuesday 1 November and receive a free solar charger

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20th October 11
Book your place at LANDesk's Interchange event starting on Tuesday 8 November 2011. For invaluable advice from the experts on how to make the most out of your existing LANDesk investment. You can find full details and agenda here

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28th June 11
Join Pangea and LANDesk at the IT Decisions Show 2011, and find out how an automated management platform will provide you with a proactive path to improved IT service and increased customer satisfaction

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1st June 11
Leverage more out of your existing LANDesk investment - reduce support costs and increase efficency with professional certified training. Submit your requirements here

[..more]

24th March 11
Join us for Tea at The Ritz and an informative update session on how to drive down IT costs yet still boost enterprise productivity. This event is now fully booked

[..more]
Business Process Manager

Quickly automate and optimize your business processes with LANDesk® Process Manager.

LANDesk Process Manager’s ease-of-use and scalable technology empowers your enterprise to improve IT and business processes while aligning IT and business services. Change management, configuration management, IT service continuity management and other capabilities empower your enterprise with Information Technology Infrastructure Library (ITIL) best practices and discipline.

Use LANDesk Process Manager to help improve the productivity of your users and your IT staff, increase the ability to adapt to frequent changes and reduce IT and operating costs.

Ease-of-Use and Flexibility
Empower anyone in your organization—regardless of skill level—to quickly and easily create and deploy a business process that works the way your organization works, without impacting IT staff and in combination with other solutions. Create workflows or sections of workflows once and then use them in any number of different processes for faster, easier process automation. And extend access to workers enterprisewide with a Web interface that gives staff at multiple locations and on the road access with only an Internet connection.

Scalability and Cost-Efficiency
Easily implement LANDesk® Process Manager enterprisewide or try it in a specific area or business unit and extend to more areas at your own pace. However you use it, save time with a combined process designer and run-time engine that lets you both design and deploy automated processes in minutes or hours rather than days or weeks. Further create efficiencies by electronically documenting what is communicated to reduce the time and expense of phone calls, paper-based systems and data entry.

Design and Management Capabilities
Effectively and efficiently manage the changing needs of your enterprise with LANDesk® Process Manager’s scalable, enterprise process management engine and the collaborative design environment it offers. Use the database manager to convert business processes into deployable solutions that integrate with existing databases, electronic forms, business rules and other processes and systems.

Auditing and Reporting
Full-featured auditing and reporting capabilities in LANDesk® Process Manager let you capture every step of any process for absolute proof-of-control and support for audits. Customizable reports and support for third-party electronic forms, such as Microsoft InfoPath, let you better manage your resources and optimize business processes. And the ability to share reports by the Web or e-mail helps ensure clear, consistent communication across your enterprise.

Integration
Access integration with LANDesk® solution-specific processes and third-party solutions, applications, forms and services to align your IT infrastructure and business process needs.


Professional Services:

On-site Consultancy & Skills Transfer
Our CLE team can provide tailored on-site consultancy for focused exercises such as

  • Remote Control & Inventory Management
  • FAST/Software Licence Monitoring
  • Asset Management & Auditing
  • Software Distribution & Packaging
  • OS Deployment
  • Server Manager
  • Security covering Patch Management, Spyware, Malware, Scan & Block, Hardware Device Lockdown including prevention of data writing to USB devices.

We have had great success from applying these on-site skills transfer exercises to real live projects during the testing phase, allowing your staff to gain fast track knowledge development and confidence gained through following the process end to end as well approach to . This allows your staff to gain a better understanding of a particular component of LANDesk whilst at the same time fast tracking to a competed project deliverable. This is commonly used where you are looking to drive most of the effort in using LANDesk through your own team and are looking for top up sessions or update sessions to complement and enhance your own skills levels.

Managed Project Delivery
We take full ownership of a project from planning and definition to delivery and post support. This can be an effective way to guarantee a project delivery on time and to budget where there is no availability of your own resources to achieve this.

Audit Services
Audit Assist – Provides you with the skills transfer and knowledge to allow you to complete your audit requirements using LANDesk with a zero footprint inventory, there is also and option for the rental of LANDesk software.

Audit Complete – Pangea offer a complete audit service and report to your defined parameters, there is also and option for the rental of LANDesk software.

LANDesk Priority Support Services
Pangea Systems are a services focused company and achieve high standards of quality through our professional services department. Our

Level 1 – LANDesk Priority Telephone support

Level 2 – LANDesk Priority Telephone support with on-site time

Level 3 – LANDesk Priority Technical Support with dedicated Technical Account Manager and built in time.

Level 4 - Technical Support with a scheduled remote health check and remedy service at intervals of either Monthly, Bi-monthly, Quarterly or Bi-annually.

Level 5 - Fully Managed LANDesk Service

Classroom Based Training
Pangea Systems are a Certified LANDesk Training Provider, we can provide Classroom based training in one of our training centers in Wymeswold (Nr Nottingham), Reading or Dublin. We can also provide on-site tailored LANDesk training course specific to your requirements.



 
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