Pangea Services
Pangea Systems is an organization 100% focused on LANDesk and as a result our depth of expertise is at a level which our customers gain benefit from. As you would expect when one of our consultants come to your site they not only get moving quickly in the right direction, they demonstrate the areas of the product that will help you gain a competitive advantage from LANDesk. All our consultants are Certified LANDesk Engineers (CLE), guaranteeing that high standards of expertise and best practices are used throughout the services we provide to our customers.

Health Check
Pangea Systems can validate your current LANDesk installation and produce a report to quickly identify any areas which need change or improvement to get your LANDesk installation starting give you some real results now.

Project Services

On-site Consultancy & Skills Transfer
Our CLE team can provide tailored on-site consultancy for focused exercises such as

• Remote Control & Inventory Management
  
• FAST/Software Licence Monitoring
  
• Asset Management & Auditing
  
• Software Distribution & Packaging
  
• OS Deployment
  
• Server Manager
  
• Security covering Patch Management, Spyware, Malware, Scan & Block, Hardware Device Lockdown including prevention of data writing to USB devices.
  

We have had great success from applying these on-site skills transfer exercises to real live projects during the testing phase, allowing your staff to gain fast track knowledge development and confidence gained through following the process end to end as well approach to . This allows your staff to gain a better understanding of a particular component of LANDesk whilst at the same time fast tracking to a competed project deliverable. This is commonly used where you are looking to drive most of the effort in using LANDesk through your own team and are looking for top up sessions or update sessions to complement and enhance your own skills levels.

Managed Project Delivery
We take full ownership of a project from planning and definition to delivery and post support. This can be an effective way to guarantee a project delivery on time and to budget where there is no availability of your own resources to achieve this.

Audit Services
Audit Assist – Provides you with the skills transfer and knowledge to allow you to complete your audit requirements using LANDesk with a zero footprint inventory, there is also and option for the rental of LANDesk software.

Audit Complete – Pangea offer a complete audit service and report to your defined parameters, there is also and option for the rental of LANDesk software.

LANDesk Priority Support Services
Pangea Systems are a services focused company and achieve high standards of quality through our professional services department. Our

Level 1 – LANDesk Priority Telephone support

Level 2 – LANDesk Priority Telephone support with on-site time

Level 3 – LANDesk Priority Technical Support with dedicated Technical Account Manager and built in time.

Level 4 - Technical Support with a scheduled remote health check and remedy service at intervals of either Monthly, Bi-monthly, Quarterly or Bi-annually.

Level 5 - Fully Managed LANDesk Service

Classroom Based Training
Pangea Systems are a Certified LANDesk Training Provider, we can provide Classroom based training in one of our training centers in Wymeswold (Nr Nottingham), Reading or Dublin. We can also provide on-site tailored LANDesk training course specific to your requirements.